We live in a veritable digital revolution characterized by tech innovations, modifications in consumer preferences, ample financial development opportunities, and increased industry competition. However, this also brings challenges. Your venture is most likely present in a well-regulated sector, where you must compete with players active in international markets. Therefore, like most companies active in Richmond, VA, you probably invested heavily in your products and services research & development, and you managed to achieve a market presence in line with your business development aspirations. Yet, your success will also come bundled with risks.
It’s a reality of doing business at a national or international level. The more visible your company becomes in the industry, the more attractive your services will become for external cyberattacks. Yes, perhaps at first you will only need to handle a couple of rudimentary attacks per week that can be stopped with the deployment of run-of-the-mill firewall solutions. Moreover, you probably possess the necessary knowledge to implement internal measures designed to stop the cybersecurity threats posed by external actors.
Yet, with time, these attacks will most definitely become more sophisticated and potentially even successfully access your customer’s data. If this happens, it will be a small disaster, as you will not only need to accept the reputational losses associated with data breaches but also potentially face financial penalties from the authorities. The financial and reputational risks are too great. So, you will need to utilize a business IT support technician.
How Will a Business IT Support Technician Help?
Richmond, VA, is not the largest city in the continental United States. However, its proximity to Washington, DC, makes it one of the most important. If your business is active here, then most likely you have learned firsthand the importance of using cybersecurity in Richmond, VA, as your venture, like a good portion of American businesses, probably became a target for national or foreign-based cyberattacks. Yes, at first, your internal team could likely successfully thwart these attacks.
Yet, as your market position develops, your staff’s attention will be distracted by other elements crucial to your organization’s development. A small moment of inattention will cause your digital empire to come crashing down. Therefore, using the services of an agency specializing in cybersecurity in Richmond, VA, could be an excellent idea, as the specialists you employ will have the knowledge and time necessary to monitor your network and implement robust security measures in line with your senior management’s expectations.
What Changes Will They Implement?
First of all, the specialist you call will encrypt the precious data stored on your work machines, install commercial-grade anti-malware solutions, upgrade your systems to the latest security definitions, and create copies of your locally stored work data on your preferred cloud solutions. On top of that, the business IT support technician will install a professional IDPS application that will be leveraged for the continuous monitoring of your network traffic, verify the security patches installed on your OS, implement two-factor authentication for the sensitive data accessible by your employees, and limit the access of new employees to the data used by your bookkeeping specialists.
Not least, the business IT support technician will create a response plan that will need to be followed by your staff in case of external security breaches and perform regular internal audits of the implemented security measures to assess their efficiency against the latest cyberattack methods used by bad actors. The services of a professional IT technician will be necessary, as dealing with cyberattacks is not a question of “if” but of “when.” After all, 87 % of US firms are currently at risk of material cyberattacks. Digital security is no joke, and it can represent the building block of your venture’s stability.
Why Are Richmond-Based Companies More Vulnerable?
In short, the proximity to DC. In terms of population and industrial sector, Richmond is far from being the most impressive city in the US. Yet, compared to other cities in Virginia, it presents a significant advantage, which has led over time to the development of its IT environment. Richmond is one stone-throw away from Washington, DC, and many of the IT companies present here benefit from collaborations with nationally active firms, connections with the US government, or they act as subcontractors for national agencies.
Washington, DC, is a true IT hub of the East Coast, and this has occurred primarily due to the government institutions that have subcontracted their IT infrastructure to private companies. Not all of them, of course, but enough to flourish the city’s IT medium and also pose a national security risk. Currently, DC is one of the world’s most hacker-focused cities, as the importance of a successful cyberattack here is greater than in other places around the world.
Plus, a good portion of the DC companies benefiting from government contracts now outsource part of their IT workload to agencies present in nearby cities like Richmond. However, this constant threat of cyberattacks has, over time, also led to the development of one of the most educated workforces in the continental United States. Companies present in Richmond must deal with countless threats. However, they have at their disposal some of the most well-prepared business IT support technicians in the country.
It’s a Reality of the Modern Age
Using the professional services of a business IT support specialist will be key for the long-term development and security of your venture. After all, you need to keep in mind the risks you are exposing yourself to if something goes wrong. If, for example, you are a firm dealing with sensitive data and you are active in a tightly regulated field, like the medical sector, one tiny incident involving the security of your customer’s data could escalate into a wide-level issue that will represent the end of your expansion ambitions. Likewise, if you deal with European customers and their data gets leaked, you could violate the GDPR Act, which is the last thing you want.
The specialist you call will benefit from the necessary knowledge to protect your customers’ confidential data, will implement internal security measures to mitigate the risks of external attacks, will be aware of the latest technological developments relevant to your sector, and, not least, will always be available to provide professional cybersecurity training to your employees. Sure, you probably benefit from the skills required to protect your venture’s data. However, an outsourced specialist will reduce your workload, provide IT support to your employees, and always be on call for any issue that requires professional knowledge. The services of IT technicians are crucial for business success. So, their utilization has become a common scene in the modern-day business landscape.