- Press the Windows + I key and click on Update and Security.
- In the left pane of the main window, click the Windows Updates button and check that your system has been updated.
- Complete the flashing process by following the on-screen instructions.
2. Ensure adequate memory.
Sometimes, when the free space on the hard disk is limited, the update cannot be applied and you receive the message that we could not connect to the update service. We will try later, or you can check the error message now.
So make sure you have at least 10 GB of free space left, and then try the update process again – as described above.
3. Troubleshooting the WindowsUpdate
This tool is the default diagnostic tool in Windows 10. You can access it from the search bar by simply writing the problem in the search box.
A check is made for a system error that may interfere with the update process. The same repairer will then try to fix everything automatically.
Press Start Scan to find problems with Windows.
Press Repair All to troubleshoot proprietary technologies.
Scan the PC with Restoro Repair Tool to find errors that cause security problems and slowdowns. Once the scan is complete, the damaged files are replaced with new Windows files and components.
Finally, restart your Windows 10 computer and start the upgrade process as described above.
4. Initiate system request
- Press the Windows key and type cmd.
- Right-click on the command line and choose Run as Administrator.
- On the command line, type sfc/scannow and press Enter.
- The scan begins – depending on the number of files stored on your device, the process may take some time.
- When a problem occurs, a troubleshooter will try to solve it automatically.
- Restart the computer and repeat the update process.
In addition to troubleshooting Windows Update, another more general analysis is needed. With this scan, you can fix corrupted system files and other important errors and issues that can block Windows 10 updates.
If you are an administrator and have problems accessing the command line, you should read this guide carefully.
5. Check the hard disk for damaged sectors
- Press the Windows key and type cmd.
- Right-click on the command line and choose Run as Administrator.
- At the chkdsk prompt, type c: /r and press Enter.
- Wait for this process to complete and restart the computer.
- Repeat the Windows 10 update process, now everything should work without any problems.
When was the last time you ran a defragmentation on the C drive? Or when was the last time you checked your hard drive for errors?
Now, if you see the message We could not connect to the update service. Let’s try again later, or you can check for an update error now, a good idea would be to check the integrity of your hard drive.
6. Disable virus protection
If you are using third-party security solutions, try disabling virus protection temporarily. Windows update can be blocked by antivirus software.
Therefore, disable these programs and repeat the update process. Finally, don’t forget to reactivate the security software to protect your files and the Windows system itself.
If you are not satisfied with your current antivirus solutions, check out the following list of the best antivirus programs to use right now. Define what works best for you.
Would you like to change your antivirus program for the better? Here’s a list of our best picks.
7. Install manual update
If the Windows update is still blocked or the firmware creation cannot be completed properly, try installing it manually.
- To find out the version number of the update, press Windows+I.
- Select Update and Security
- Go to Windows Update and click on Advanced Settings.
- Choose Update History.
- Then go to the official Microsoft website to find the latest updates.
Find your specific Windows 10 update, download it to your computer and install it by following the on-screen instructions.
So here are the troubleshooting solutions that you should apply if you can’t apply a particular Windows 10 update or if you get the message that we were unable to connect to the update service. We will try later, or you can check the error message now.
FAQ: Learn more about the Windows 10 upgrade process
- What are the most common ways to get Windows 10 updates?
You can get Windows 10 updates through the Windows Update menu, Windows Server Update Services (WSUS), or the Windows Update catalog. For more information on the upgrade process, see this comprehensive guide.
- Where can I get updates if Windows Update is not active?
When this happens, your only option is to go to the Microsoft Update Catalog website and download it there. You can install it like any other executable application.
- How do I reserve space for Windows 10 updates?
Windows 10 automatically reserves a certain amount of disk space for future updates, which is called backup space. You can also purchase a much larger hard drive for extra storage.
If you know of another solution that might solve this problem, please share it with us and our readers – you can easily do so via the comment box below.
Still having problems?
Repair them with this tool:
- Download this PC recovery tool excellent on TrustPilot.com (can be downloaded from this page).
- Click on the Start Scanning button to scan for Windows issues that may be causing problems with the PC.
- Click Restore All to fix issues related to proprietary technologies (exclusive discount for our readers).
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Editor’s comment : This article was originally published in November 2017 and revised and updated in January 2021 for timeliness, accuracy and completeness.
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